Embark on an enlightening journey with me, Dr. Jewel White-Williams, as I sit down with Sylvain Mancuso, a trailblazer who has transitioned from hands-on physiotherapy to spearheading an online platform that transforms patient care. Our conversation takes you behind the scenes of healthcare innovation, where we discuss the pressing need for personalized medicine and the ways in which technology can enhance patient support post-consultation. Sylvain's story is not just about the inception of his platform but also about the holistic approach necessary for treating the root causes of health issues and the critical avoidance of the pitfalls of self-diagnosis in the age of "Dr. Google."
The discussion navigates through the compelling connections between the mind and body and the impact of psychological trauma on physical health. Mancuso unveils a fresh perspective on healthcare by introducing a pioneering online platform, conceived amidst the pandemic, which serves to bridge the gap between traditional in-person consultations and sustained patient care.
Wrapping up, our episode spotlights the transformative power of integrative health practices, such as the success story of reducing concussions in a junior hockey team through a combination of proprioception exercises and vision training. We also underscore the invaluable role of podcasts in promoting mental health awareness, bringing the voices of medical and therapeutic professionals to the fore to uplift and educate the public.
Connect with Sylvain Mancuso
Website: https://www.mancusoclinic.com/
Facebook: https://www.facebook.com/ MancusoOsteopathy/
Instagram: https://www.instagram.com/ mancuso_clinic/
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*Disclaimer: While our discussions aim to inform and educate, it's important to remember that the content provided here is for educational purposes only. We strongly advise consulting your healthcare professional before implementing any advice or recommendations from our guests.
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Speaker 1: If we talk about business and health, we need to
00:00:04
improve the follow-up with our clients.
00:00:05
We need to be there with them when they leave, and Dr Google
00:00:11
is not always the best one to go .
00:00:14
Speaker 2: Thank you for mentioning that.
00:00:16
Thank you, that could put you down a really bad rabbit hole.
00:00:22
Speaker 1: Yeah.
00:00:22
Speaker 2: I know rabbit hole.
00:00:28
Speaker 1: Yeah, I know, and often people are going there and
00:00:29
they try to have advice, but they don't know if it's right,
00:00:31
if it's wrong, if it's for them, if that's for them, you know.
00:00:32
But with the online program we can give them advice for them.
00:00:36
You know.
00:00:36
We know that our programs are made by professionals or
00:00:40
nutritionists or sleeping to be sure that they will have the
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right program for them to help them when they leave the session
00:00:49
.
00:00:52
Speaker 2: You're listening to Cold Press Conversations with Dr
00:00:55
Jewel White-Williams, a lover of numbers, lists and a good
00:00:58
glass of cold press juice, who is sharing episodes each week to
00:01:02
help you explore the back end of healthcare and health
00:01:06
sciences, where a lot of that grit is done.
00:01:09
We'll dive into topics covering research, education and
00:01:13
clinical practices, as well as guest shows with other leaders
00:01:17
in the field.
00:01:18
Pull up a seat and let's dive into these amazing and
00:01:23
game-changing conversations.
00:01:25
Hello and welcome to Cold Press Conversations.
00:01:29
I am Dr Jewel White-Williams.
00:01:30
I have a doctorate in health sciences and this is an
00:01:34
opportunity for me to amplify the voices of medical and health
00:01:39
science professionals.
00:01:40
Today I have with me Dr Sylvain Mancuso.
00:01:44
He is a healthcare visionary and entrepreneur, began his
00:01:48
impactful journey in physiotherapy after graduating
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from a prestigious institution in Paris in 2001.
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His early career, rich with diverse patient interactions,
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fueled his passion for addressing complex health issues
00:02:04
, particularly in pediatric neurological development.
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Sylvain's quest for a more holistic approach led him to
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advance studies in manual therapy and osteopathy,
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expanding his treatment scope beyond traditional methods.
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Recognizing the need for a patient-centric healthcare model
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, sylvain pursued an ambitious part-time program in France,
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balancing clinical practice with education.
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This experience deepened his understanding of the human
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body's interconnected systems and propelled him toward a
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holistic healthcare perspective.
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In 2011, sylvain moved to Moncton with his family, quickly
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establishing himself as a leading figure in the healthcare
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community.
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His innovative mindset and commitment to improving
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healthcare evaluation and adaptation processes have set
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him apart as a pioneer in the field.
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Since 2020, sylvain has further revolutionized healthcare by
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developing an online platform that enhances clinic outcomes
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and patient care.
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This platform offers advanced tools for patient management,
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treatment customization and outcome tracking, ensuring
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comprehensive care is accessible remotely.
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Sylvain's dedication to leveraging technology in
00:03:27
healthcare marks a significant advancement in his mission to
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transform healthcare delivery.
00:03:34
So I just want to know what exactly just fuels you all right
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with your journey to be committed to just you have so
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many ways of integrating your disciplines into your practice.
00:03:45
I mean, what fuels you?
00:03:47
What makes you who you are?
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Speaker 1: I think I'm.
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I like the why.
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You know, the real name of my school in France was Atheopathy,
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and Atheos in Greek is the reason you know the origin of
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the things, and path is the illness.
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And in my life, all the reason you know the origin of the
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things and Pathy is the illness.
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And in my life, all the time I was always asking why you know,
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why this, why that you know, because I want to know, you know
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, for me there is not something just happening like that.
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You know, there is a reason why these things is coming, you
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know, or what this thing is happening.
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And when I begin to work as a physiotherapist, I was focusing
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on the symptom and because it's often our physiotherapists are
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schooled, you know, we are back pain, we are looking at the back
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, you know, and one of my first patient had a sciatica pain and
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I was stuck can't have result with her and I sent the patient
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to my colleague who was a physiotherapist and a
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nostalopath, and when she saw the patient, only two times and
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the pain was gone and I said, okay, what did I miss?
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And she said, oh, this patient had a bad ankle injury two years
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ago and the pain of her back was just because her back was
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trying to compensate her ankle.
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Then at the end she worked on the foot, realigned the knee,
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the hip and the sciatica was gone.
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Speaker 2: Are you?
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Speaker 1: serious.
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Yeah, yeah, you know.
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And after years of learning physiotherapy I said, okay, I
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miss something.
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And they say no, no, no, you didn't miss anything, you're
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just too much symptomatic.
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And the modern medicine is often too much symptomatic.
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You know, you go to the physician with a headache, he's
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going to give you a pill for your headache, but does he ask
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at any time why the headache is there?
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You know, and when I see the limitation of my schooling as a
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physiotherapist, I jump in the osteopathy school.
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For five years I did a few things before osteopathy school
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for five years.
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I did a few things before, you know, like neuropediatry and
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manual therapy.
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But again, just cracking bones was not enough.
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You know, there is so much more things than just jumping.
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And I did my manual therapy for two years.
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But I was feeling there was something else behind that and I
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jumped in osteopathy school and I moved in Canada because I
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come from Paris.
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And when I began to work as an osteopath, work, you know, was a
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fun work, you know, but in my personal life I had some
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challenges.
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Then I was taking care of me, with trying to eat correctly,
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exercise, but my mindset was maybe something, you know,
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limiting belief and old pattern that you can keep.
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You know, and I begin to work on me, and more after COVID, you
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know, because COVID was a big kick in the ass for type of work
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.
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You know, because my clinic was shut down for three months and
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it was really hard to catch back from that and my mindset was
00:06:48
one of my limiting beliefs and all that.
00:06:50
You know what you can do, or what people say you can do, or
00:06:53
what your parents say, what is right, what is wrong, you know,
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and it's giving you limiting belief and I work a lot on my
00:06:58
limiting belief.
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I'm a single dad with two kids full time.
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You know my ex-wife left and she's in France and I have my
00:07:02
kids full time.
00:07:02
You know my ex-wife left and she's in france and I have my
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kids full time.
00:07:07
And I say, okay, I really need to work on me and be a better
00:07:11
man and a better father and work a lot on my mindset, improve my
00:07:16
way of thinking.
00:07:18
You know, break some limiting belief and I saw the efficiency
00:07:23
on me and say why.
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I will not do the same with my clients and I began to implement
00:07:30
some coaching.
00:07:32
Learn how to change their everyday habits, you know,
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change their limiting belief, talking about human needs, you
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know, really try to help them, use the mindset to help them.
00:07:41
On the chronic pain side, you know, and I saw the results on
00:07:46
my patient, you know I was a good therapist but adding the
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mindset was huge, you know, and because I work with a hockey
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team since almost 12 years on a program to reduce concussion, I
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was more aware about nutrition, you know, and slowly I said,
00:08:06
okay, how can I implement nutrition to my patient?
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But I'm not a nutritionist.
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But you know, just give them some advice about what to eat to
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reduce the inflammation, because what you eat can
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increase inflammation or not.
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And our clinic is around chronic pain, back pain, neck
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pain, all these type of things, and if you eat sugar, dairy
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product and processed food, the inflammation level is going up,
00:08:33
you know, and you can't really recover.
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We can do everything we want in the session and slowly I begin
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to say, okay, now the clinic, how we work.
00:08:40
We work on the physical side.
00:08:42
We have chiropractor, massage therapist and osteopath, but on
00:08:46
the post-session side we have nutrition advice and mindset
00:08:50
coaching, because for me it's the triad between the physical,
00:08:55
the mindset and the nutrition was really going to make a
00:08:59
difference for people.
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Speaker 2: When I was going for my doctorate in health science.
00:09:03
I have the clinician side that I studied and I also have the
00:09:07
health education side, which was for higher education, for
00:09:11
university, and one of the things that I appreciated was
00:09:16
the integrative medicine that we had to learn and the functional
00:09:20
medicine side.
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I learned so much.
00:09:24
I didn't take the nutrition courses, which that could have
00:09:26
been my third concentration, but I wanted to see how it worked
00:09:31
with our bodies and we learned so much because one of the
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things that a lot of people don't realize is the neuropathic
00:09:40
physician.
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The doctor who does neuropathic focuses on the same things that
00:09:45
the MD will talk about, but they find the infusion of what
00:09:48
you're talking about, dr Mancuso .
00:09:50
That's the reason why I wanted to kind of get you on here,
00:09:53
because you're taking medicine, the health science part, the
00:09:56
meeting the needs of the patient , not just by, like you stated,
00:10:01
treating the symptom.
00:10:02
You want to know the root.
00:10:07
Speaker 1: And I love that.
00:10:07
And if you work on the root, you can really give a long-term
00:10:10
relief.
00:10:11
Because if you just put a bandage, the wound is still
00:10:15
there, you know, and it will happen again.
00:10:17
But if you really work on the root cause, it can make a huge
00:10:21
difference.
00:10:22
And when you combine the mindset, nutrition and the
00:10:26
exercise, you know I'm a big believer in posture how to
00:10:29
improve your posture, and the posture is going to improve your
00:10:33
mood.
00:10:33
You know there is a study about how the power pose is
00:10:37
increasing your testosterone level and reducing your stress,
00:10:40
and all that.
00:10:40
And now, with the epigenetics, we know that what we think, what
00:10:45
we eat and what we do is going to change the type of protein
00:10:49
our system is going to code.
00:10:50
And from combining all that and going to the root cause of the
00:10:56
issue, for me it's the best way to help people.
00:11:00
Speaker 2: I got to repeat what you said.
00:11:01
I went to a virtual conference yesterday, okay, and the person
00:11:07
was discussing the mindset, exactly what you're talking
00:11:10
about but you stated the three things that are necessary for a
00:11:15
healthy way of living what you think, what you eat and what you
00:11:20
do.
00:11:20
Love it, love it.
00:11:22
I get the feeling that it was a really personal journey that
00:11:25
led you to where you are today Extremely personal, where you
00:11:31
stated you want to do this for yourself and which, in turn,
00:11:35
helps your children, because you're a single dad.
00:11:38
Right now, I mean, you're in Canada and their mom is in Paris
00:11:42
, and so you want to give them the whole you, and I love that
00:11:47
because that's truly what you're doing You're teaching your kids
00:11:50
.
00:11:50
Speaker 1: And it's leading by example, you know, it's show to
00:11:54
the kids that hard work is hard.
00:11:57
You know, I'm not going to lie.
00:11:58
You know, sometimes when I'm driving between rink and rugby
00:12:01
practice and doing some grocery at the same time, I was thinking
00:12:06
what the hell I'm doing, you know.
00:12:07
But I'm really lucky because the relationship I have with my
00:12:12
kids, it's something that I couldn't, because the beginning
00:12:14
of the issue was I divorced and my ex-wife left the country and
00:12:21
kidnapped my kids.
00:12:22
Oh wow.
00:12:24
And I fight back for them, you know, and I bring them back
00:12:29
after six months, you know, between Canada and France.
00:12:31
It's pretty fast compared to other countries and can be
00:12:34
really challenging.
00:12:35
And when the kids came back, you know, taking care of kids by
00:12:39
yourself, with no help, no family around they have friends,
00:12:42
you know, but no support.
00:12:44
I was not really ready, and I don't say I give up, but I give
00:12:49
my responsibility to the girlfriend I was with at this
00:12:52
moment, you know.
00:12:53
And after a year I had my kids, I went to Peru for working in an
00:12:59
orphanage for a week, you know, and my room was in an old
00:13:03
church with no internet, no television, nothing, you know.
00:13:07
Just, you know, me with me in the evening, right, and no, no
00:13:12
perturbation about things.
00:13:14
You know, you are just you there.
00:13:16
And during the day I was taking care of kids, you know, and
00:13:19
kids from, I think the youngest one had two days old.
00:13:22
He was just abandoned close to the orphanage, you know, and the
00:13:27
oldest one was 16.
00:13:28
And I remember I had one of the kids in my head and I said,
00:13:32
okay, what's the point?
00:13:33
You know, you travel 5 K to come to take care of these kids
00:13:39
, but you are still not the right father for your kids.
00:13:44
Wow, you know.
00:13:45
And I, when I came back from Peru I was with my girlfriend
00:13:48
said it's done, I taking back my place as a father and I split
00:13:53
with my girlfriend and focus on my kids, you know, and be the
00:13:58
father, but it's a long run, you know.
00:14:00
You think you are there, but you go down, you know, and
00:14:03
sometimes you don't know why you go down.
00:14:05
And when I begin to understand that my mindset and my limiting
00:14:08
belief was the things was bringing me down, each time I
00:14:12
said, okay, let's work on that.
00:14:14
And I remember all the tools I learned.
00:14:17
When we have conflict in the family, you know, it's never
00:14:20
completely beautiful world.
00:14:23
You know, there is 18 and 16 years old.
00:14:25
My daughter is 16.
00:14:26
My son is 18.
00:14:27
There is conflict, you know, it's part of the game, you know.
00:14:30
But we have tools together to understand each other.
00:14:35
You know when my daughter is acting a certain way or when she
00:14:39
has conflict with her friends, okay, what's the human she's
00:14:42
trying to feed?
00:14:43
You know why, why she's doing that.
00:14:45
You know she's doing that for a reason and communication is
00:14:50
two-way it's for love or crying for help.
00:14:53
And I say, when you see someone , try to see if he's talking to
00:14:59
you with a love language or he's talking to you because he's in
00:15:05
pain or he's suffering.
00:15:07
You know and try to understand that.
00:15:10
And all these tools that I use for me with my kids, I bring
00:15:14
that to my client too, because I don't know if you know Dr
00:15:18
Hammer, a new German medicine.
00:15:23
He was a physician in the 1970s and he had a testicle cancer in
00:15:28
Germany and he went to a specific center and he met a lot
00:15:33
of guy with testicle cancer and he saw that all the guy he's
00:15:39
meeting had psychological shock.
00:15:41
You know, for him he lost his son and he had a testicle cancer
00:15:46
and he went back.
00:15:47
He fight back the cancer, went back to work and take a bunch of
00:15:51
10 file and look about which type of psychological
00:15:55
shock is going, which type of illness.
00:15:58
And he wrote a book about that and the name is in French is
00:16:03
Biologie Totale.
00:16:04
But here in Canada they call that the new German medicine.
00:16:08
And when he said that the brain is creating a illness, in the
00:16:12
1970s everyone said, oh, this guy is completely crazy.
00:16:17
But now, with the new discovery about epigenetics, we
00:16:22
understood that it's true.
00:16:23
What you think is going to give you health or death, you know
00:16:29
it's exactly that.
00:16:30
You know.
00:16:30
And when you can help your kids to have the right tools, young,
00:16:35
there is no limitation.
00:16:37
You know they can do everything they want because they can
00:16:40
catch what's going on and be able to avoid some illness,
00:16:46
because they think the right way , they eat the right way and
00:16:50
they exercise correctly.
00:16:51
It's the best gift you can give to your kids.
00:16:54
Speaker 2: It's the honest truth .
00:16:55
It's the best gift you can give to your kids.
00:16:57
It's the honest truth.
00:16:57
It's the honest truth.
00:16:58
There was another piece that I saw that was quite interesting.
00:17:01
You stated in 2020, you further revolutionize healthcare by
00:17:06
developing an online platform that enhances clinic outcomes
00:17:10
and patient care.
00:17:11
The platform offers advanced tools for patient management,
00:17:16
treatment customization and outcome tracking, ensuring
00:17:21
comprehensive care is accessible remotely.
00:17:24
Can you just define that for us , because that sounds really
00:17:29
huge and this is during the time of the pandemic too.
00:17:33
Speaker 1: I had a lot of free time.
00:17:34
I need to keep it pandemic too.
00:17:36
Speaker 2: I had a lot of free time.
00:17:36
I need to keep it.
00:17:37
When I was reading I was like hold on he's gone deep.
00:17:46
Speaker 1: I mean, this platform is extremely advanced.
00:17:47
My biggest struggle when I'm with a patient is what's
00:17:48
happening after.
00:17:49
You know how can I help the patient without be with him?
00:17:52
You know, and when I'm talking, sometimes I'm talking fast and
00:17:58
I'm saying a lot of things and we know that when a patient is
00:18:04
leaving, it's just keeping 30% of what you said.
00:18:07
And when I give advice about sleeping, about nutrition, about
00:18:11
exercise, about posture, about stress management and all that,
00:18:16
they can't really take it.
00:18:18
You know it's too much for them .
00:18:20
Then we decided to implement an online program that people can
00:18:25
have access when they leave the session and we give the program
00:18:29
depending on what they need.
00:18:31
You know it's not a one for all.
00:18:32
If they need some stress management program, if they need
00:18:35
some nutrition advice, if they need some sleeping but sleeping,
00:18:38
stress and nutrition is often for everyone, you know and if
00:18:44
they need some coaching, understand a little bit more
00:18:47
about mindset and all that, we give that under the platform.
00:18:51
At the beginning I wanted to create my own platform.
00:18:55
At the beginning I wanted to create my own platform, but I'm
00:19:01
not a tech guy and my challenges was I was spending too much
00:19:04
time and money on the developing of the platform and I decided
00:19:05
to leverage another platform and now what we do is Integra
00:19:09
Healthio.
00:19:10
We help clinics to implement online programs for their
00:19:13
clients Really clinics to implement online programs for
00:19:19
their clients Really.
00:19:20
Because yeah, because, for us, if we talk about business and
00:19:22
health, we need to improve the follow-up with our clients.
00:19:24
We need to be there with them when they leave, and Dr Google
00:19:30
is not always the best one to go .
00:19:33
Speaker 2: Thank you for mentioning that.
00:19:35
Thank you, that could put you down a really bad rabbit hole.
00:19:41
Speaker 1: Yeah.
00:19:41
Speaker 2: I know.
00:19:42
Speaker 1: And often people are going there and they try to have
00:19:46
advice but they don't know if it's right, if it's wrong, if
00:19:49
it's for them, if that's for them, you know.
00:19:51
But with the online program we can give them advice for them.
00:19:55
You know, we know that our program are made by professional
00:19:58
or nutritionist or sleeping expert to be sure that they will
00:20:02
have the right program for them to help them when they leave
00:20:07
the session.
00:20:08
At the same time, it's helping clinics to be more present with
00:20:14
their clients.
00:20:14
Helping clinics to be more present with their clients, but
00:20:21
at the same time, it's helping them to be able to sell online
00:20:24
programs to increase their cash flow.
00:20:25
Because, you know, as a clinician, we can grow, but
00:20:26
sometimes the cash flow is not going up because there is more
00:20:29
tax, more insurance, more fixed costs, you know, and we try to
00:20:35
push professionals fixed costs, you know, and we try to push
00:20:37
professionals.
00:20:38
Okay, you have a bunch of knowledge and we help them to
00:20:39
create, sometimes, their own course to help their clients.
00:20:43
And we have the platform to help them.
00:20:46
We can take their website, put their website on the platform
00:20:50
and have the online component for them.
00:20:52
Then they can help their client but at the same time they can
00:20:56
maybe reach people that can't drive to them.
00:20:59
You know I'm in New Brunswick, canada.
00:21:01
Sometimes people have two or three hours drive to come to see
00:21:04
me and I say, you know you are going to drive two or three
00:21:07
hours to come to see me, do the session and leave and drive
00:21:11
again three hours.
00:21:13
You know all the benefits of the session is going to be lost.
00:21:15
You know, let's try to do some online program and help you at
00:21:19
distance, to help them.
00:21:21
You know, because people sometimes can want to go to see
00:21:25
me and you know they can, but sometime I can just see them one
00:21:29
time and bring them all the program online.
00:21:31
So I just follow that and come back to see me in three months
00:21:34
or two months, you know, and depending how you feel, just
00:21:36
follow that and come back to see me in three months or two
00:21:38
months, you know, and depending how you feel.
00:21:39
And it's why I push this platform to help a better follow
00:21:47
up for clients but at the same time pushing clinics to have a
00:21:48
bigger reach out.
00:21:49
You know, be able to reach people outside of the
00:21:50
geographical reach, because my goal is to help the more people
00:21:52
I can.
00:21:53
Speaker 2: I love this.
00:21:53
I think one of the things that have changed, because medicine
00:21:59
has grown significantly.
00:22:01
I just finished reading the manifesto checklist.
00:22:05
It talks about a heck of a lot in there.
00:22:06
I love the way that it's written by that physician.
00:22:09
But you've actually had like a checklist in the sense where you
00:22:13
noticed that there was a piece in medicine that you wanted to
00:22:18
deliver to make sure that your patients knew that you cared.
00:22:21
That's the empathy part.
00:22:23
That's the empathy right there.
00:22:25
Patients that's what they want.
00:22:27
That's what anybody wants.
00:22:28
We want to be recognized that.
00:22:30
Hey, we had this issue.
00:22:31
Aren't you going to check up on me?
00:22:33
And you're doing that.
00:22:34
That follow-up, I think, is huge.
00:22:37
It's a game changer, and for you to reach out to other
00:22:41
businesses to do that, I mean you need to commend it for that.
00:22:45
I love this, I love it.
00:22:47
I really do, I really do.
00:22:48
Have you gotten good feedback from your clients in regards to
00:22:52
this?
00:22:52
Speaker 1: Yeah, they really like that because, as I said,
00:22:57
sometimes I speak too fast and I'm French speaking and
00:23:00
sometimes my English is not the best one.
00:23:02
Then sometimes they don't catch me completely, you know, and
00:23:05
say, ok, look at the program, you know it will be fine.
00:23:08
Just look at the program.
00:23:09
And they look at the program and sometimes they come back
00:23:12
with questions, say, I understand that, but what can I
00:23:16
improve on this or this?
00:23:17
You know, and in the clinic we have a text communication 24-7.
00:23:21
And if they need, they can reach out to us by text and we
00:23:28
always have one of the therapists ready to answer.
00:23:33
We have someone taking care of it.
00:23:35
But let's be honest, I'm often on it.
00:23:38
I like you know, when I have patients coming in, you know, in
00:23:41
the weekend I receive that on my phone.
00:23:42
I'm not going to wait Monday to answer.
00:23:44
I give him an answer.
00:23:45
It's okay, don't worry, just do these things, because when you
00:23:49
are in pain you can't be alone.
00:23:51
You know you need to have someone and you can.
00:23:53
You know, here in New Brunswick to have a family physician, you
00:23:56
can wait two, three years, you know, to have someone for you
00:24:00
and sometimes you need to wait four to five weeks to have an
00:24:04
appointment and it doesn't make sense.
00:24:07
If it's an emergency, there is the hospital for that.
00:24:10
But how we can stay closer to our patient because they need
00:24:15
that.
00:24:15
We can stay closer to our patient because they need that.
00:24:17
They need to be able to communicate with someone they
00:24:20
trust with enough knowledge.
00:24:23
And if you look at the big picture, we have people like in
00:24:31
Pakistan or India or other country with a bunch of
00:24:36
knowledge.
00:24:36
They could help too, you know, because they have this knowledge
00:24:40
to help people.
00:24:41
You know, and we need to be able to help our clients and
00:24:46
leverage the technology we have today.
00:24:47
You know, at the moment it's only us in the clinic taking
00:24:50
care of that, but I will see something that you can trust a
00:24:55
physiotherapist in India taking care of that, because they have
00:24:58
the same level of the physiotherapist in Canada, you
00:25:01
know.
00:25:02
They have the same level of schooling, then at the end we
00:25:06
need to be able to help people faster.
00:25:10
We can't let them in pain, and it's why we have this texting
00:25:15
system in the clinic that people can text us the faster.
00:25:19
And it's in the platform too.
00:25:20
We implement that in the platform, and if the business
00:25:24
wants to use the texting system, you can have access to the
00:25:27
texting system.
00:25:28
Speaker 2: I like that.
00:25:29
I really do like that.
00:25:30
You've brought up such good things.
00:25:32
You know, the purpose of Cold Press Conversations is to allow
00:25:37
you to amplify your voice as either instructor or a
00:25:41
researcher or as a clinical practitioner, which I really,
00:25:45
really appreciate.
00:25:46
One of the things that stands out is that you're educating
00:25:57
your clients about the best practices for them.
00:26:01
You're focusing on not just the pain, but you're focusing on
00:26:07
the whole body, which is amazing , and then your communication
00:26:13
and your empathy for your patients is commendable.
00:26:18
I love it.
00:26:19
I love it.
00:26:19
So I have a question Are there any ongoing research efforts
00:26:22
right now exploring this synergy between the osteopathy or
00:26:26
mindset coaching that you're doing so that you can address
00:26:30
these challenges?
00:26:30
Is there any research that you know that's actually happening
00:26:33
right now address?
00:26:34
Speaker 1: these challenges.
00:26:35
Is there any research that you know that's actually happening
00:26:37
right now?
00:26:37
No, I don't.
00:26:41
You know it's really rare to have research combining
00:26:42
different type of approach.
00:26:42
You know often they're going to look at how osteopathy is
00:26:44
taking care of back pain.
00:26:45
But if you look at research, then mindset can help back pain.
00:26:50
You know more, you see, than approach on some mental illness
00:26:56
can help, or mental health approach can help people with
00:26:59
back pain.
00:26:59
Osteopathy can help back pain massage therapy.
00:27:02
And at the end, what I say okay , why we don't combine
00:27:06
everything?
00:27:06
You know because when I begin the program to prevent confusion
00:27:12
with the Moncton Wildcats it's a junior league here in Canada I
00:27:19
saw a study about how to prevent concussion, working on
00:27:22
posture, how to prevent concussion, about improving
00:27:27
vision and how some pre-existing condition can increase the risk
00:27:33
of concussion.
00:27:35
Pre-existing condition can increase the risk of concussion.
00:27:38
And when I had all that together, I went to the team.
00:27:41
I know the athletic therapist of the team and I said, okay,
00:27:43
can we try something?
00:27:43
And at the beginning he said I don't know, concussion is part
00:27:46
of the game we can't avoid.
00:27:48
And I said you know what?
00:27:50
The study showed that the threshold for a concussion is
00:27:54
not one point it's from 80 to 120 G.
00:27:57
It's why the guy at 100 G is not going to do a concussion but
00:28:03
the other one at 80 G is going to do a concussion.
00:28:06
You explain, and he said what do you think?
00:28:08
I think it's come from the health of the patient or the
00:28:12
player before the impact and it's okay, let's try it.
00:28:18
And at the beginning I really tried to work only on the
00:28:22
osteopathy side, the physical side of the things you know, to
00:28:26
improve.
00:28:26
And they went from 14 concussion during the year to
00:28:30
only four the next year and at the end of the year he came.
00:28:34
End of the year he came back to see me and say, can you do your
00:28:37
stuff again?
00:28:37
Because, well, it's pretty good to don't have too much
00:28:39
confusion and say, okay, but this time we are going to
00:28:42
implement other things, you know , and we implement some
00:28:46
proprioception exercise for the neck because we don't need to
00:28:49
have a strong muscle but we need to have a smart muscle.
00:28:53
Then it's going to be fast to react and we implement that.
00:28:58
And slowly the next year I say maybe it will be good to do some
00:29:02
vision training, you know, to improve their peripheral vision,
00:29:04
because often to avoid the concussion you can brace
00:29:09
yourself or you can avoid the impact.
00:29:11
But the only way to do that is to see the things coming.
00:29:15
If you don't see the player coming, it's a blind hit and you
00:29:20
can't see.
00:29:20
But if you are more aware about your peripheral vision, you can
00:29:24
see the guy.
00:29:25
You can avoid the impact or just brace to avoid it.
00:29:28
And I said, okay, let's try that.
00:29:30
And slowly we improved that and now we are the hockey team with
00:29:34
the less confusion in the league because we do preventive
00:29:39
work with our clients.
00:29:40
But in the same way, I took a study about vision, I took a
00:29:45
study about preexisting condition, I took a study about
00:29:48
posture and I blend that together to have the results we
00:29:52
have with the team now.
00:29:54
Speaker 2: I love it Thank you.
00:29:56
This is the purpose of research to have the studies out there,
00:30:01
to have people participate in studies or even if it is a
00:30:04
systematic review, it's kind of like you did your own systematic
00:30:07
review or a scoping review, looking at everything and
00:30:10
bringing it all in and using it into the practice.
00:30:13
Speaker 1: That's really good, and I did the same for the
00:30:15
clinic.
00:30:15
You know, we know that nutrition and anti-inflammatory
00:30:19
diet have resolved to reduce the inflammation in the system and
00:30:22
okay, let's bring that how the mindset and changing the way you
00:30:27
see pain, for example, how we can bring that in the clinic,
00:30:30
and how the osteopathy is helping with back pain, and how
00:30:33
the massage therapy and how the carol is working together.
00:30:36
Then at the end we have a complete package to attack the
00:30:40
problem in different way than if the physical way is not exactly
00:30:46
the right one.
00:30:46
Maybe just try the mindset, or maybe the mindset is not the
00:30:50
right one.
00:30:50
Try the nutrition, but do that together at the same time.
00:30:53
We have really good results in the clinic because we try to
00:30:57
combine everything.
00:30:58
But there is no study will combine everything.
00:31:01
It's always study one for that, study for that study for that.
00:31:05
But maybe it will be the next step.
00:31:07
Speaker 2: See, I think the way you're doing things, you're
00:31:09
going to make a lot of people step up to the plate.
00:31:11
I think that's what's going to happen.
00:31:12
Speaker 1: I would love that.
00:31:13
You know.
00:31:13
I think more physician or doctor leaving the normal
00:31:18
practice and be aware more, as you do with the functional
00:31:22
medicine and the integrative medicine, will make a huge
00:31:25
difference.
00:31:25
Because at the same time, when you are a solo practitioner and
00:31:30
you are the key player, it's a one-man show and it's a lot of
00:31:34
pressure on you.
00:31:35
You have this pressure to succeed and you have this
00:31:38
pressure to help the patient and often when you miss your things
00:31:43
, you can be frustrated or disappointed and say, okay, I
00:31:48
missed something or not enough good, and it can play on your
00:31:51
mind.
00:31:51
You know, but when you have this team approach, you can rely
00:31:53
on other people around.
00:31:54
You know, but when you have this team approach, you can rely
00:31:55
on other people around you.
00:31:57
Then you can say, okay, maybe I'm not exactly the right one,
00:32:00
but this one is going to help us .
00:32:02
You know, and for us, for example, for the clinic, we do a
00:32:05
free evaluation at the beginning.
00:32:07
People come in with what they have.
00:32:08
We say, okay, with what you have, I think we can combine
00:32:13
this and this and this and this.
00:32:14
Do you want to do that?
00:32:15
And doing this approach makes a huge difference for the client
00:32:25
because we work as a team and as a team no one on the team has
00:32:27
all the pressure on his back.
00:32:27
He has people already in ready to help the patient and that
00:32:32
makes a huge difference for the patient, but for the therapist
00:32:35
too, because he's not alone in the race to help the patient.
00:32:36
And that's make a huge difference for the patient, but
00:32:38
for the therapist too, because he's not alone in the race to
00:32:39
help the patient.
00:32:39
He has a team behind him.
00:32:40
And we do that at the beginning of the treatment to be sure
00:32:45
that nobody is going to be feeling stuck and doesn't know
00:32:49
what to do with the patient.
00:32:50
We have a team approach at the beginning to be sure that we
00:32:54
have the best outcome for the patient.
00:32:56
Speaker 2: This is incredible.
00:32:57
I really thank you for this.
00:32:59
Speaker 1: When I was working on the as an osteopath, I was
00:33:02
seeing my patient every three weeks something like that and
00:33:06
what's happening between the three weeks, you know and there
00:33:09
is so many things that could happen.
00:33:11
You know, and just have the ability to text us back if
00:33:15
anything happened, if they want to come to see us earlier or if
00:33:19
they have any question or anything like that make a huge
00:33:22
difference and people love that.
00:33:24
They really like the fact that we text back after the session,
00:33:28
you know, to really see if they are feeling well and if we can
00:33:31
help more and doing this type of approach.
00:33:32
Oh, that's awesome.
00:33:32
I do have a question.
00:33:32
I ask it's called cold press conversations if they are
00:33:34
feeling well and if we can help more and doing this type of
00:33:35
approach.
00:33:35
Speaker 2: Oh, that's awesome.
00:33:35
I do have a question I ask.
00:33:38
It's called cold press conversation, so we believe in
00:33:40
the health of who we are and I'm sure you're familiar with cold
00:33:43
pressing fruits and vegetables.
00:33:46
If you were in a store or you had your own juicer, what would
00:33:50
you make as a cold press juice for yourself?
00:33:52
Because it gives a little hint about your personality.
00:33:55
Speaker 1: Me.
00:33:55
I have the habit to what's the name in English Celery.
00:34:00
Celery juice with lemon and apple Ooh Is the type of I like
00:34:07
that.
00:34:07
I like that, to do that in the morning, first thing in the
00:34:10
morning.
00:34:11
Speaker 2: So you do cold press.
00:34:12
Speaker 1: Yeah, yeah, yeah, with celery juice, apple and
00:34:17
lemon often.
00:34:18
Speaker 2: What do you do for fun?
00:34:19
Because it's good to just have that one form of release, of
00:34:22
just sort of stepping away.
00:34:23
Even if it's not every day, you just step away.
00:34:26
What is that one thing that you like to do?
00:34:28
Speaker 1: I like to go to the gym.
00:34:29
You know it's often a learning time for me because I'm
00:34:32
listening a lot of audio books and it's the time I combine
00:34:37
exercise and learning, because when you combine the both, the
00:34:40
learning is more efficient.
00:34:42
And well, I have a dog, you know.
00:34:43
I like to walk with the dog and I like adrenaline shots
00:34:47
sometimes and I like motorbike and you know this type of crush
00:34:51
rocket.
00:34:51
You know that, that I like to drive and I'm reading a lot.
00:34:55
You know spending time with the kids.
00:34:57
The winter I'm in the rink, I don't know three, four times a
00:35:02
week.
00:35:02
You know why are you reading.
00:35:04
Yeah, yeah, because my son is playing hockey and he had a
00:35:08
bunch of games this year and practice and all that, but I
00:35:11
like that.
00:35:12
Speaker 2: Thank you so much for the information that you've
00:35:15
provided.
00:35:15
It's a wealth of information.
00:35:18
I am excited for people to literally hear all of the good
00:35:21
information that you've given, and I think it's going to be a
00:35:24
game changer for other people who have any form of health
00:35:28
business to show that the follow-up is good.
00:35:32
The follow-up is good.
00:35:33
When you talked about think, eat and do, talking about the
00:35:37
mindset, you had so many amazing points, pivotal points that I
00:35:43
think makes a whole person to become a better person.
00:35:47
It's going to allow a lot of us to reflect, making sure that
00:35:49
we're really and truly caring for ourselves first.
00:35:52
So I really thank you so much.
00:35:54
Speaker 1: Really thank you to invite me.
00:35:55
I think we need to have more therapists, professional
00:35:59
physicians, ready to spread the word, you know, and bring some
00:36:03
more information to people.
00:36:04
And doing a podcast like that, taking the time to do it, it's
00:36:09
huge and I think I can thank you for that.
00:36:13
Speaker 2: Oh, no problem, Trust me, it's going to be everywhere
00:36:15
.
00:36:15
I can put it because I think people need to hear it
00:36:18
Definitely.
00:36:18
Well, you have a wonderful day and thank you so much for just
00:36:22
joining me.
00:36:22
I appreciate it.
00:36:23
You take care and I'm going to be in touch.
00:36:25
Speaker 1: Have a good day.
00:36:28
Speaker 2: I hope you enjoyed this episode of Cold Press
00:36:30
Conversations.
00:36:31
If you love this episode as much as I did, I need you to
00:36:35
head on over and subscribe so you never miss an episode.
00:36:38
This is Dr Jewel signing off to health and cognitive happiness.
Speaker 1: If we talk about business and health, we need to
00:00:04
improve the follow-up with our clients.
00:00:05
We need to be there with them when they leave, and Dr Google
00:00:11
is not always the best one to go .
00:00:14
Speaker 2: Thank you for mentioning that.
00:00:16
Thank you, that could put you down a really bad rabbit hole.
00:00:22
Speaker 1: Yeah.
00:00:22
Speaker 2: I know rabbit hole.
00:00:28
Speaker 1: Yeah, I know, and often people are going there and
00:00:29
they try to have advice, but they don't know if it's right,
00:00:31
if it's wrong, if it's for them, if that's for them, you know.
00:00:32
But with the online program we can give them advice for them.
00:00:36
You know.
00:00:36
We know that our programs are made by professionals or
00:00:40
nutritionists or sleeping to be sure that they will have the
00:00:44
right program for them to help them when they leave the session
00:00:49
.
00:00:52
Speaker 2: You're listening to Cold Press Conversations with Dr
00:00:55
Jewel White-Williams, a lover of numbers, lists and a good
00:00:58
glass of cold press juice, who is sharing episodes each week to
00:01:02
help you explore the back end of healthcare and health
00:01:06
sciences, where a lot of that grit is done.
00:01:09
We'll dive into topics covering research, education and
00:01:13
clinical practices, as well as guest shows with other leaders
00:01:17
in the field.
00:01:18
Pull up a seat and let's dive into these amazing and
00:01:23
game-changing conversations.
00:01:25
Hello and welcome to Cold Press Conversations.
00:01:29
I am Dr Jewel White-Williams.
00:01:30
I have a doctorate in health sciences and this is an
00:01:34
opportunity for me to amplify the voices of medical and health
00:01:39
science professionals.
00:01:40
Today I have with me Dr Sylvain Mancuso.
00:01:44
He is a healthcare visionary and entrepreneur, began his
00:01:48
impactful journey in physiotherapy after graduating
00:01:52
from a prestigious institution in Paris in 2001.
00:01:56
His early career, rich with diverse patient interactions,
00:02:01
fueled his passion for addressing complex health issues
00:02:04
, particularly in pediatric neurological development.
00:02:07
Sylvain's quest for a more holistic approach led him to
00:02:12
advance studies in manual therapy and osteopathy,
00:02:17
expanding his treatment scope beyond traditional methods.
00:02:20
Recognizing the need for a patient-centric healthcare model
00:02:24
, sylvain pursued an ambitious part-time program in France,
00:02:29
balancing clinical practice with education.
00:02:32
This experience deepened his understanding of the human
00:02:36
body's interconnected systems and propelled him toward a
00:02:39
holistic healthcare perspective.
00:02:41
In 2011, sylvain moved to Moncton with his family, quickly
00:02:47
establishing himself as a leading figure in the healthcare
00:02:50
community.
00:02:51
His innovative mindset and commitment to improving
00:02:55
healthcare evaluation and adaptation processes have set
00:02:59
him apart as a pioneer in the field.
00:03:02
Since 2020, sylvain has further revolutionized healthcare by
00:03:07
developing an online platform that enhances clinic outcomes
00:03:10
and patient care.
00:03:11
This platform offers advanced tools for patient management,
00:03:17
treatment customization and outcome tracking, ensuring
00:03:21
comprehensive care is accessible remotely.
00:03:24
Sylvain's dedication to leveraging technology in
00:03:27
healthcare marks a significant advancement in his mission to
00:03:32
transform healthcare delivery.
00:03:34
So I just want to know what exactly just fuels you all right
00:03:37
with your journey to be committed to just you have so
00:03:41
many ways of integrating your disciplines into your practice.
00:03:45
I mean, what fuels you?
00:03:47
What makes you who you are?
00:03:48
Speaker 1: I think I'm.
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I like the why.
00:03:51
You know, the real name of my school in France was Atheopathy,
00:03:55
and Atheos in Greek is the reason you know the origin of
00:04:01
the things, and path is the illness.
00:04:02
And in my life, all the reason you know the origin of the
00:04:04
things and Pathy is the illness.
00:04:04
And in my life, all the time I was always asking why you know,
00:04:09
why this, why that you know, because I want to know, you know
00:04:12
, for me there is not something just happening like that.
00:04:15
You know, there is a reason why these things is coming, you
00:04:18
know, or what this thing is happening.
00:04:20
And when I begin to work as a physiotherapist, I was focusing
00:04:25
on the symptom and because it's often our physiotherapists are
00:04:30
schooled, you know, we are back pain, we are looking at the back
00:04:33
, you know, and one of my first patient had a sciatica pain and
00:04:37
I was stuck can't have result with her and I sent the patient
00:04:41
to my colleague who was a physiotherapist and a
00:04:43
nostalopath, and when she saw the patient, only two times and
00:04:49
the pain was gone and I said, okay, what did I miss?
00:04:51
And she said, oh, this patient had a bad ankle injury two years
00:04:55
ago and the pain of her back was just because her back was
00:05:04
trying to compensate her ankle.
00:05:04
Then at the end she worked on the foot, realigned the knee,
00:05:06
the hip and the sciatica was gone.
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Speaker 2: Are you?
00:05:10
Speaker 1: serious.
00:05:11
Yeah, yeah, you know.
00:05:11
And after years of learning physiotherapy I said, okay, I
00:05:16
miss something.
00:05:16
And they say no, no, no, you didn't miss anything, you're
00:05:19
just too much symptomatic.
00:05:20
And the modern medicine is often too much symptomatic.
00:05:25
You know, you go to the physician with a headache, he's
00:05:27
going to give you a pill for your headache, but does he ask
00:05:31
at any time why the headache is there?
00:05:32
You know, and when I see the limitation of my schooling as a
00:05:38
physiotherapist, I jump in the osteopathy school.
00:05:41
For five years I did a few things before osteopathy school
00:05:46
for five years.
00:05:46
I did a few things before, you know, like neuropediatry and
00:05:47
manual therapy.
00:05:48
But again, just cracking bones was not enough.
00:05:52
You know, there is so much more things than just jumping.
00:05:54
And I did my manual therapy for two years.
00:05:57
But I was feeling there was something else behind that and I
00:06:01
jumped in osteopathy school and I moved in Canada because I
00:06:05
come from Paris.
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And when I began to work as an osteopath, work, you know, was a
00:06:12
fun work, you know, but in my personal life I had some
00:06:16
challenges.
00:06:17
Then I was taking care of me, with trying to eat correctly,
00:06:21
exercise, but my mindset was maybe something, you know,
00:06:26
limiting belief and old pattern that you can keep.
00:06:29
You know, and I begin to work on me, and more after COVID, you
00:06:33
know, because COVID was a big kick in the ass for type of work
00:06:39
.
00:06:39
You know, because my clinic was shut down for three months and
00:06:42
it was really hard to catch back from that and my mindset was
00:06:48
one of my limiting beliefs and all that.
00:06:50
You know what you can do, or what people say you can do, or
00:06:53
what your parents say, what is right, what is wrong, you know,
00:06:55
and it's giving you limiting belief and I work a lot on my
00:06:58
limiting belief.
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I'm a single dad with two kids full time.
00:07:00
You know my ex-wife left and she's in France and I have my
00:07:02
kids full time.
00:07:02
You know my ex-wife left and she's in france and I have my
00:07:06
kids full time.
00:07:07
And I say, okay, I really need to work on me and be a better
00:07:11
man and a better father and work a lot on my mindset, improve my
00:07:16
way of thinking.
00:07:18
You know, break some limiting belief and I saw the efficiency
00:07:23
on me and say why.
00:07:25
I will not do the same with my clients and I began to implement
00:07:30
some coaching.
00:07:32
Learn how to change their everyday habits, you know,
00:07:35
change their limiting belief, talking about human needs, you
00:07:38
know, really try to help them, use the mindset to help them.
00:07:41
On the chronic pain side, you know, and I saw the results on
00:07:46
my patient, you know I was a good therapist but adding the
00:07:51
mindset was huge, you know, and because I work with a hockey
00:07:57
team since almost 12 years on a program to reduce concussion, I
00:08:01
was more aware about nutrition, you know, and slowly I said,
00:08:06
okay, how can I implement nutrition to my patient?
00:08:10
But I'm not a nutritionist.
00:08:11
But you know, just give them some advice about what to eat to
00:08:15
reduce the inflammation, because what you eat can
00:08:19
increase inflammation or not.
00:08:20
And our clinic is around chronic pain, back pain, neck
00:08:23
pain, all these type of things, and if you eat sugar, dairy
00:08:29
product and processed food, the inflammation level is going up,
00:08:33
you know, and you can't really recover.
00:08:35
We can do everything we want in the session and slowly I begin
00:08:38
to say, okay, now the clinic, how we work.
00:08:40
We work on the physical side.
00:08:42
We have chiropractor, massage therapist and osteopath, but on
00:08:46
the post-session side we have nutrition advice and mindset
00:08:50
coaching, because for me it's the triad between the physical,
00:08:55
the mindset and the nutrition was really going to make a
00:08:59
difference for people.
00:09:00
Speaker 2: When I was going for my doctorate in health science.
00:09:03
I have the clinician side that I studied and I also have the
00:09:07
health education side, which was for higher education, for
00:09:11
university, and one of the things that I appreciated was
00:09:16
the integrative medicine that we had to learn and the functional
00:09:20
medicine side.
00:09:22
I learned so much.
00:09:24
I didn't take the nutrition courses, which that could have
00:09:26
been my third concentration, but I wanted to see how it worked
00:09:31
with our bodies and we learned so much because one of the
00:09:36
things that a lot of people don't realize is the neuropathic
00:09:40
physician.
00:09:41
The doctor who does neuropathic focuses on the same things that
00:09:45
the MD will talk about, but they find the infusion of what
00:09:48
you're talking about, dr Mancuso .
00:09:50
That's the reason why I wanted to kind of get you on here,
00:09:53
because you're taking medicine, the health science part, the
00:09:56
meeting the needs of the patient , not just by, like you stated,
00:10:01
treating the symptom.
00:10:02
You want to know the root.
00:10:07
Speaker 1: And I love that.
00:10:07
And if you work on the root, you can really give a long-term
00:10:10
relief.
00:10:11
Because if you just put a bandage, the wound is still
00:10:15
there, you know, and it will happen again.
00:10:17
But if you really work on the root cause, it can make a huge
00:10:21
difference.
00:10:22
And when you combine the mindset, nutrition and the
00:10:26
exercise, you know I'm a big believer in posture how to
00:10:29
improve your posture, and the posture is going to improve your
00:10:33
mood.
00:10:33
You know there is a study about how the power pose is
00:10:37
increasing your testosterone level and reducing your stress,
00:10:40
and all that.
00:10:40
And now, with the epigenetics, we know that what we think, what
00:10:45
we eat and what we do is going to change the type of protein
00:10:49
our system is going to code.
00:10:50
And from combining all that and going to the root cause of the
00:10:56
issue, for me it's the best way to help people.
00:11:00
Speaker 2: I got to repeat what you said.
00:11:01
I went to a virtual conference yesterday, okay, and the person
00:11:07
was discussing the mindset, exactly what you're talking
00:11:10
about but you stated the three things that are necessary for a
00:11:15
healthy way of living what you think, what you eat and what you
00:11:20
do.
00:11:20
Love it, love it.
00:11:22
I get the feeling that it was a really personal journey that
00:11:25
led you to where you are today Extremely personal, where you
00:11:31
stated you want to do this for yourself and which, in turn,
00:11:35
helps your children, because you're a single dad.
00:11:38
Right now, I mean, you're in Canada and their mom is in Paris
00:11:42
, and so you want to give them the whole you, and I love that
00:11:47
because that's truly what you're doing You're teaching your kids
00:11:50
.
00:11:50
Speaker 1: And it's leading by example, you know, it's show to
00:11:54
the kids that hard work is hard.
00:11:57
You know, I'm not going to lie.
00:11:58
You know, sometimes when I'm driving between rink and rugby
00:12:01
practice and doing some grocery at the same time, I was thinking
00:12:06
what the hell I'm doing, you know.
00:12:07
But I'm really lucky because the relationship I have with my
00:12:12
kids, it's something that I couldn't, because the beginning
00:12:14
of the issue was I divorced and my ex-wife left the country and
00:12:21
kidnapped my kids.
00:12:22
Oh wow.
00:12:24
And I fight back for them, you know, and I bring them back
00:12:29
after six months, you know, between Canada and France.
00:12:31
It's pretty fast compared to other countries and can be
00:12:34
really challenging.
00:12:35
And when the kids came back, you know, taking care of kids by
00:12:39
yourself, with no help, no family around they have friends,
00:12:42
you know, but no support.
00:12:44
I was not really ready, and I don't say I give up, but I give
00:12:49
my responsibility to the girlfriend I was with at this
00:12:52
moment, you know.
00:12:53
And after a year I had my kids, I went to Peru for working in an
00:12:59
orphanage for a week, you know, and my room was in an old
00:13:03
church with no internet, no television, nothing, you know.
00:13:07
Just, you know, me with me in the evening, right, and no, no
00:13:12
perturbation about things.
00:13:14
You know, you are just you there.
00:13:16
And during the day I was taking care of kids, you know, and
00:13:19
kids from, I think the youngest one had two days old.
00:13:22
He was just abandoned close to the orphanage, you know, and the
00:13:27
oldest one was 16.
00:13:28
And I remember I had one of the kids in my head and I said,
00:13:32
okay, what's the point?
00:13:33
You know, you travel 5 K to come to take care of these kids
00:13:39
, but you are still not the right father for your kids.
00:13:44
Wow, you know.
00:13:45
And I, when I came back from Peru I was with my girlfriend
00:13:48
said it's done, I taking back my place as a father and I split
00:13:53
with my girlfriend and focus on my kids, you know, and be the
00:13:58
father, but it's a long run, you know.
00:14:00
You think you are there, but you go down, you know, and
00:14:03
sometimes you don't know why you go down.
00:14:05
And when I begin to understand that my mindset and my limiting
00:14:08
belief was the things was bringing me down, each time I
00:14:12
said, okay, let's work on that.
00:14:14
And I remember all the tools I learned.
00:14:17
When we have conflict in the family, you know, it's never
00:14:20
completely beautiful world.
00:14:23
You know, there is 18 and 16 years old.
00:14:25
My daughter is 16.
00:14:26
My son is 18.
00:14:27
There is conflict, you know, it's part of the game, you know.
00:14:30
But we have tools together to understand each other.
00:14:35
You know when my daughter is acting a certain way or when she
00:14:39
has conflict with her friends, okay, what's the human she's
00:14:42
trying to feed?
00:14:43
You know why, why she's doing that.
00:14:45
You know she's doing that for a reason and communication is
00:14:50
two-way it's for love or crying for help.
00:14:53
And I say, when you see someone , try to see if he's talking to
00:14:59
you with a love language or he's talking to you because he's in
00:15:05
pain or he's suffering.
00:15:07
You know and try to understand that.
00:15:10
And all these tools that I use for me with my kids, I bring
00:15:14
that to my client too, because I don't know if you know Dr
00:15:18
Hammer, a new German medicine.
00:15:23
He was a physician in the 1970s and he had a testicle cancer in
00:15:28
Germany and he went to a specific center and he met a lot
00:15:33
of guy with testicle cancer and he saw that all the guy he's
00:15:39
meeting had psychological shock.
00:15:41
You know, for him he lost his son and he had a testicle cancer
00:15:46
and he went back.
00:15:47
He fight back the cancer, went back to work and take a bunch of
00:15:51
10 file and look about which type of psychological
00:15:55
shock is going, which type of illness.
00:15:58
And he wrote a book about that and the name is in French is
00:16:03
Biologie Totale.
00:16:04
But here in Canada they call that the new German medicine.
00:16:08
And when he said that the brain is creating a illness, in the
00:16:12
1970s everyone said, oh, this guy is completely crazy.
00:16:17
But now, with the new discovery about epigenetics, we
00:16:22
understood that it's true.
00:16:23
What you think is going to give you health or death, you know
00:16:29
it's exactly that.
00:16:30
You know.
00:16:30
And when you can help your kids to have the right tools, young,
00:16:35
there is no limitation.
00:16:37
You know they can do everything they want because they can
00:16:40
catch what's going on and be able to avoid some illness,
00:16:46
because they think the right way , they eat the right way and
00:16:50
they exercise correctly.
00:16:51
It's the best gift you can give to your kids.
00:16:54
Speaker 2: It's the honest truth .
00:16:55
It's the best gift you can give to your kids.
00:16:57
It's the honest truth.
00:16:57
It's the honest truth.
00:16:58
There was another piece that I saw that was quite interesting.
00:17:01
You stated in 2020, you further revolutionize healthcare by
00:17:06
developing an online platform that enhances clinic outcomes
00:17:10
and patient care.
00:17:11
The platform offers advanced tools for patient management,
00:17:16
treatment customization and outcome tracking, ensuring
00:17:21
comprehensive care is accessible remotely.
00:17:24
Can you just define that for us , because that sounds really
00:17:29
huge and this is during the time of the pandemic too.
00:17:33
Speaker 1: I had a lot of free time.
00:17:34
I need to keep it pandemic too.
00:17:36
Speaker 2: I had a lot of free time.
00:17:36
I need to keep it.
00:17:37
When I was reading I was like hold on he's gone deep.
00:17:46
Speaker 1: I mean, this platform is extremely advanced.
00:17:47
My biggest struggle when I'm with a patient is what's
00:17:48
happening after.
00:17:49
You know how can I help the patient without be with him?
00:17:52
You know, and when I'm talking, sometimes I'm talking fast and
00:17:58
I'm saying a lot of things and we know that when a patient is
00:18:04
leaving, it's just keeping 30% of what you said.
00:18:07
And when I give advice about sleeping, about nutrition, about
00:18:11
exercise, about posture, about stress management and all that,
00:18:16
they can't really take it.
00:18:18
You know it's too much for them .
00:18:20
Then we decided to implement an online program that people can
00:18:25
have access when they leave the session and we give the program
00:18:29
depending on what they need.
00:18:31
You know it's not a one for all.
00:18:32
If they need some stress management program, if they need
00:18:35
some nutrition advice, if they need some sleeping but sleeping,
00:18:38
stress and nutrition is often for everyone, you know and if
00:18:44
they need some coaching, understand a little bit more
00:18:47
about mindset and all that, we give that under the platform.
00:18:51
At the beginning I wanted to create my own platform.
00:18:55
At the beginning I wanted to create my own platform, but I'm
00:19:01
not a tech guy and my challenges was I was spending too much
00:19:04
time and money on the developing of the platform and I decided
00:19:05
to leverage another platform and now what we do is Integra
00:19:09
Healthio.
00:19:10
We help clinics to implement online programs for their
00:19:13
clients Really clinics to implement online programs for
00:19:19
their clients Really.
00:19:20
Because yeah, because, for us, if we talk about business and
00:19:22
health, we need to improve the follow-up with our clients.
00:19:24
We need to be there with them when they leave, and Dr Google
00:19:30
is not always the best one to go .
00:19:33
Speaker 2: Thank you for mentioning that.
00:19:35
Thank you, that could put you down a really bad rabbit hole.
00:19:41
Speaker 1: Yeah.
00:19:41
Speaker 2: I know.
00:19:42
Speaker 1: And often people are going there and they try to have
00:19:46
advice but they don't know if it's right, if it's wrong, if
00:19:49
it's for them, if that's for them, you know.
00:19:51
But with the online program we can give them advice for them.
00:19:55
You know, we know that our program are made by professional
00:19:58
or nutritionist or sleeping expert to be sure that they will
00:20:02
have the right program for them to help them when they leave
00:20:07
the session.
00:20:08
At the same time, it's helping clinics to be more present with
00:20:14
their clients.
00:20:14
Helping clinics to be more present with their clients, but
00:20:21
at the same time, it's helping them to be able to sell online
00:20:24
programs to increase their cash flow.
00:20:25
Because, you know, as a clinician, we can grow, but
00:20:26
sometimes the cash flow is not going up because there is more
00:20:29
tax, more insurance, more fixed costs, you know, and we try to
00:20:35
push professionals fixed costs, you know, and we try to push
00:20:37
professionals.
00:20:38
Okay, you have a bunch of knowledge and we help them to
00:20:39
create, sometimes, their own course to help their clients.
00:20:43
And we have the platform to help them.
00:20:46
We can take their website, put their website on the platform
00:20:50
and have the online component for them.
00:20:52
Then they can help their client but at the same time they can
00:20:56
maybe reach people that can't drive to them.
00:20:59
You know I'm in New Brunswick, canada.
00:21:01
Sometimes people have two or three hours drive to come to see
00:21:04
me and I say, you know you are going to drive two or three
00:21:07
hours to come to see me, do the session and leave and drive
00:21:11
again three hours.
00:21:13
You know all the benefits of the session is going to be lost.
00:21:15
You know, let's try to do some online program and help you at
00:21:19
distance, to help them.
00:21:21
You know, because people sometimes can want to go to see
00:21:25
me and you know they can, but sometime I can just see them one
00:21:29
time and bring them all the program online.
00:21:31
So I just follow that and come back to see me in three months
00:21:34
or two months, you know, and depending how you feel, just
00:21:36
follow that and come back to see me in three months or two
00:21:38
months, you know, and depending how you feel.
00:21:39
And it's why I push this platform to help a better follow
00:21:47
up for clients but at the same time pushing clinics to have a
00:21:48
bigger reach out.
00:21:49
You know, be able to reach people outside of the
00:21:50
geographical reach, because my goal is to help the more people
00:21:52
I can.
00:21:53
Speaker 2: I love this.
00:21:53
I think one of the things that have changed, because medicine
00:21:59
has grown significantly.
00:22:01
I just finished reading the manifesto checklist.
00:22:05
It talks about a heck of a lot in there.
00:22:06
I love the way that it's written by that physician.
00:22:09
But you've actually had like a checklist in the sense where you
00:22:13
noticed that there was a piece in medicine that you wanted to
00:22:18
deliver to make sure that your patients knew that you cared.
00:22:21
That's the empathy part.
00:22:23
That's the empathy right there.
00:22:25
Patients that's what they want.
00:22:27
That's what anybody wants.
00:22:28
We want to be recognized that.
00:22:30
Hey, we had this issue.
00:22:31
Aren't you going to check up on me?
00:22:33
And you're doing that.
00:22:34
That follow-up, I think, is huge.
00:22:37
It's a game changer, and for you to reach out to other
00:22:41
businesses to do that, I mean you need to commend it for that.
00:22:45
I love this, I love it.
00:22:47
I really do, I really do.
00:22:48
Have you gotten good feedback from your clients in regards to
00:22:52
this?
00:22:52
Speaker 1: Yeah, they really like that because, as I said,
00:22:57
sometimes I speak too fast and I'm French speaking and
00:23:00
sometimes my English is not the best one.
00:23:02
Then sometimes they don't catch me completely, you know, and
00:23:05
say, ok, look at the program, you know it will be fine.
00:23:08
Just look at the program.
00:23:09
And they look at the program and sometimes they come back
00:23:12
with questions, say, I understand that, but what can I
00:23:16
improve on this or this?
00:23:17
You know, and in the clinic we have a text communication 24-7.
00:23:21
And if they need, they can reach out to us by text and we
00:23:28
always have one of the therapists ready to answer.
00:23:33
We have someone taking care of it.
00:23:35
But let's be honest, I'm often on it.
00:23:38
I like you know, when I have patients coming in, you know, in
00:23:41
the weekend I receive that on my phone.
00:23:42
I'm not going to wait Monday to answer.
00:23:44
I give him an answer.
00:23:45
It's okay, don't worry, just do these things, because when you
00:23:49
are in pain you can't be alone.
00:23:51
You know you need to have someone and you can.
00:23:53
You know, here in New Brunswick to have a family physician, you
00:23:56
can wait two, three years, you know, to have someone for you
00:24:00
and sometimes you need to wait four to five weeks to have an
00:24:04
appointment and it doesn't make sense.
00:24:07
If it's an emergency, there is the hospital for that.
00:24:10
But how we can stay closer to our patient because they need
00:24:15
that.
00:24:15
We can stay closer to our patient because they need that.
00:24:17
They need to be able to communicate with someone they
00:24:20
trust with enough knowledge.
00:24:23
And if you look at the big picture, we have people like in
00:24:31
Pakistan or India or other country with a bunch of
00:24:36
knowledge.
00:24:36
They could help too, you know, because they have this knowledge
00:24:40
to help people.
00:24:41
You know, and we need to be able to help our clients and
00:24:46
leverage the technology we have today.
00:24:47
You know, at the moment it's only us in the clinic taking
00:24:50
care of that, but I will see something that you can trust a
00:24:55
physiotherapist in India taking care of that, because they have
00:24:58
the same level of the physiotherapist in Canada, you
00:25:01
know.
00:25:02
They have the same level of schooling, then at the end we
00:25:06
need to be able to help people faster.
00:25:10
We can't let them in pain, and it's why we have this texting
00:25:15
system in the clinic that people can text us the faster.
00:25:19
And it's in the platform too.
00:25:20
We implement that in the platform, and if the business
00:25:24
wants to use the texting system, you can have access to the
00:25:27
texting system.
00:25:28
Speaker 2: I like that.
00:25:29
I really do like that.
00:25:30
You've brought up such good things.
00:25:32
You know, the purpose of Cold Press Conversations is to allow
00:25:37
you to amplify your voice as either instructor or a
00:25:41
researcher or as a clinical practitioner, which I really,
00:25:45
really appreciate.
00:25:46
One of the things that stands out is that you're educating
00:25:57
your clients about the best practices for them.
00:26:01
You're focusing on not just the pain, but you're focusing on
00:26:07
the whole body, which is amazing , and then your communication
00:26:13
and your empathy for your patients is commendable.
00:26:18
I love it.
00:26:19
I love it.
00:26:19
So I have a question Are there any ongoing research efforts
00:26:22
right now exploring this synergy between the osteopathy or
00:26:26
mindset coaching that you're doing so that you can address
00:26:30
these challenges?
00:26:30
Is there any research that you know that's actually happening
00:26:33
right now address?
00:26:34
Speaker 1: these challenges.
00:26:35
Is there any research that you know that's actually happening
00:26:37
right now?
00:26:37
No, I don't.
00:26:41
You know it's really rare to have research combining
00:26:42
different type of approach.
00:26:42
You know often they're going to look at how osteopathy is
00:26:44
taking care of back pain.
00:26:45
But if you look at research, then mindset can help back pain.
00:26:50
You know more, you see, than approach on some mental illness
00:26:56
can help, or mental health approach can help people with
00:26:59
back pain.
00:26:59
Osteopathy can help back pain massage therapy.
00:27:02
And at the end, what I say okay , why we don't combine
00:27:06
everything?
00:27:06
You know because when I begin the program to prevent confusion
00:27:12
with the Moncton Wildcats it's a junior league here in Canada I
00:27:19
saw a study about how to prevent concussion, working on
00:27:22
posture, how to prevent concussion, about improving
00:27:27
vision and how some pre-existing condition can increase the risk
00:27:33
of concussion.
00:27:35
Pre-existing condition can increase the risk of concussion.
00:27:38
And when I had all that together, I went to the team.
00:27:41
I know the athletic therapist of the team and I said, okay,
00:27:43
can we try something?
00:27:43
And at the beginning he said I don't know, concussion is part
00:27:46
of the game we can't avoid.
00:27:48
And I said you know what?
00:27:50
The study showed that the threshold for a concussion is
00:27:54
not one point it's from 80 to 120 G.
00:27:57
It's why the guy at 100 G is not going to do a concussion but
00:28:03
the other one at 80 G is going to do a concussion.
00:28:06
You explain, and he said what do you think?
00:28:08
I think it's come from the health of the patient or the
00:28:12
player before the impact and it's okay, let's try it.
00:28:18
And at the beginning I really tried to work only on the
00:28:22
osteopathy side, the physical side of the things you know, to
00:28:26
improve.
00:28:26
And they went from 14 concussion during the year to
00:28:30
only four the next year and at the end of the year he came.
00:28:34
End of the year he came back to see me and say, can you do your
00:28:37
stuff again?
00:28:37
Because, well, it's pretty good to don't have too much
00:28:39
confusion and say, okay, but this time we are going to
00:28:42
implement other things, you know , and we implement some
00:28:46
proprioception exercise for the neck because we don't need to
00:28:49
have a strong muscle but we need to have a smart muscle.
00:28:53
Then it's going to be fast to react and we implement that.
00:28:58
And slowly the next year I say maybe it will be good to do some
00:29:02
vision training, you know, to improve their peripheral vision,
00:29:04
because often to avoid the concussion you can brace
00:29:09
yourself or you can avoid the impact.
00:29:11
But the only way to do that is to see the things coming.
00:29:15
If you don't see the player coming, it's a blind hit and you
00:29:20
can't see.
00:29:20
But if you are more aware about your peripheral vision, you can
00:29:24
see the guy.
00:29:25
You can avoid the impact or just brace to avoid it.
00:29:28
And I said, okay, let's try that.
00:29:30
And slowly we improved that and now we are the hockey team with
00:29:34
the less confusion in the league because we do preventive
00:29:39
work with our clients.
00:29:40
But in the same way, I took a study about vision, I took a
00:29:45
study about preexisting condition, I took a study about
00:29:48
posture and I blend that together to have the results we
00:29:52
have with the team now.
00:29:54
Speaker 2: I love it Thank you.
00:29:56
This is the purpose of research to have the studies out there,
00:30:01
to have people participate in studies or even if it is a
00:30:04
systematic review, it's kind of like you did your own systematic
00:30:07
review or a scoping review, looking at everything and
00:30:10
bringing it all in and using it into the practice.
00:30:13
Speaker 1: That's really good, and I did the same for the
00:30:15
clinic.
00:30:15
You know, we know that nutrition and anti-inflammatory
00:30:19
diet have resolved to reduce the inflammation in the system and
00:30:22
okay, let's bring that how the mindset and changing the way you
00:30:27
see pain, for example, how we can bring that in the clinic,
00:30:30
and how the osteopathy is helping with back pain, and how
00:30:33
the massage therapy and how the carol is working together.
00:30:36
Then at the end we have a complete package to attack the
00:30:40
problem in different way than if the physical way is not exactly
00:30:46
the right one.
00:30:46
Maybe just try the mindset, or maybe the mindset is not the
00:30:50
right one.
00:30:50
Try the nutrition, but do that together at the same time.
00:30:53
We have really good results in the clinic because we try to
00:30:57
combine everything.
00:30:58
But there is no study will combine everything.
00:31:01
It's always study one for that, study for that study for that.
00:31:05
But maybe it will be the next step.
00:31:07
Speaker 2: See, I think the way you're doing things, you're
00:31:09
going to make a lot of people step up to the plate.
00:31:11
I think that's what's going to happen.
00:31:12
Speaker 1: I would love that.
00:31:13
You know.
00:31:13
I think more physician or doctor leaving the normal
00:31:18
practice and be aware more, as you do with the functional
00:31:22
medicine and the integrative medicine, will make a huge
00:31:25
difference.
00:31:25
Because at the same time, when you are a solo practitioner and
00:31:30
you are the key player, it's a one-man show and it's a lot of
00:31:34
pressure on you.
00:31:35
You have this pressure to succeed and you have this
00:31:38
pressure to help the patient and often when you miss your things
00:31:43
, you can be frustrated or disappointed and say, okay, I
00:31:48
missed something or not enough good, and it can play on your
00:31:51
mind.
00:31:51
You know, but when you have this team approach, you can rely
00:31:53
on other people around.
00:31:54
You know, but when you have this team approach, you can rely
00:31:55
on other people around you.
00:31:57
Then you can say, okay, maybe I'm not exactly the right one,
00:32:00
but this one is going to help us .
00:32:02
You know, and for us, for example, for the clinic, we do a
00:32:05
free evaluation at the beginning.
00:32:07
People come in with what they have.
00:32:08
We say, okay, with what you have, I think we can combine
00:32:13
this and this and this and this.
00:32:14
Do you want to do that?
00:32:15
And doing this approach makes a huge difference for the client
00:32:25
because we work as a team and as a team no one on the team has
00:32:27
all the pressure on his back.
00:32:27
He has people already in ready to help the patient and that
00:32:32
makes a huge difference for the patient, but for the therapist
00:32:35
too, because he's not alone in the race to help the patient.
00:32:36
And that's make a huge difference for the patient, but
00:32:38
for the therapist too, because he's not alone in the race to
00:32:39
help the patient.
00:32:39
He has a team behind him.
00:32:40
And we do that at the beginning of the treatment to be sure
00:32:45
that nobody is going to be feeling stuck and doesn't know
00:32:49
what to do with the patient.
00:32:50
We have a team approach at the beginning to be sure that we
00:32:54
have the best outcome for the patient.
00:32:56
Speaker 2: This is incredible.
00:32:57
I really thank you for this.
00:32:59
Speaker 1: When I was working on the as an osteopath, I was
00:33:02
seeing my patient every three weeks something like that and
00:33:06
what's happening between the three weeks, you know and there
00:33:09
is so many things that could happen.
00:33:11
You know, and just have the ability to text us back if
00:33:15
anything happened, if they want to come to see us earlier or if
00:33:19
they have any question or anything like that make a huge
00:33:22
difference and people love that.
00:33:24
They really like the fact that we text back after the session,
00:33:28
you know, to really see if they are feeling well and if we can
00:33:31
help more and doing this type of approach.
00:33:32
Oh, that's awesome.
00:33:32
I do have a question.
00:33:32
I ask it's called cold press conversations if they are
00:33:34
feeling well and if we can help more and doing this type of
00:33:35
approach.
00:33:35
Speaker 2: Oh, that's awesome.
00:33:35
I do have a question I ask.
00:33:38
It's called cold press conversation, so we believe in
00:33:40
the health of who we are and I'm sure you're familiar with cold
00:33:43
pressing fruits and vegetables.
00:33:46
If you were in a store or you had your own juicer, what would
00:33:50
you make as a cold press juice for yourself?
00:33:52
Because it gives a little hint about your personality.
00:33:55
Speaker 1: Me.
00:33:55
I have the habit to what's the name in English Celery.
00:34:00
Celery juice with lemon and apple Ooh Is the type of I like
00:34:07
that.
00:34:07
I like that, to do that in the morning, first thing in the
00:34:10
morning.
00:34:11
Speaker 2: So you do cold press.
00:34:12
Speaker 1: Yeah, yeah, yeah, with celery juice, apple and
00:34:17
lemon often.
00:34:18
Speaker 2: What do you do for fun?
00:34:19
Because it's good to just have that one form of release, of
00:34:22
just sort of stepping away.
00:34:23
Even if it's not every day, you just step away.
00:34:26
What is that one thing that you like to do?
00:34:28
Speaker 1: I like to go to the gym.
00:34:29
You know it's often a learning time for me because I'm
00:34:32
listening a lot of audio books and it's the time I combine
00:34:37
exercise and learning, because when you combine the both, the
00:34:40
learning is more efficient.
00:34:42
And well, I have a dog, you know.
00:34:43
I like to walk with the dog and I like adrenaline shots
00:34:47
sometimes and I like motorbike and you know this type of crush
00:34:51
rocket.
00:34:51
You know that, that I like to drive and I'm reading a lot.
00:34:55
You know spending time with the kids.
00:34:57
The winter I'm in the rink, I don't know three, four times a
00:35:02
week.
00:35:02
You know why are you reading.
00:35:04
Yeah, yeah, because my son is playing hockey and he had a
00:35:08
bunch of games this year and practice and all that, but I
00:35:11
like that.
00:35:12
Speaker 2: Thank you so much for the information that you've
00:35:15
provided.
00:35:15
It's a wealth of information.
00:35:18
I am excited for people to literally hear all of the good
00:35:21
information that you've given, and I think it's going to be a
00:35:24
game changer for other people who have any form of health
00:35:28
business to show that the follow-up is good.
00:35:32
The follow-up is good.
00:35:33
When you talked about think, eat and do, talking about the
00:35:37
mindset, you had so many amazing points, pivotal points that I
00:35:43
think makes a whole person to become a better person.
00:35:47
It's going to allow a lot of us to reflect, making sure that
00:35:49
we're really and truly caring for ourselves first.
00:35:52
So I really thank you so much.
00:35:54
Speaker 1: Really thank you to invite me.
00:35:55
I think we need to have more therapists, professional
00:35:59
physicians, ready to spread the word, you know, and bring some
00:36:03
more information to people.
00:36:04
And doing a podcast like that, taking the time to do it, it's
00:36:09
huge and I think I can thank you for that.
00:36:13
Speaker 2: Oh, no problem, Trust me, it's going to be everywhere
00:36:15
.
00:36:15
I can put it because I think people need to hear it
00:36:18
Definitely.
00:36:18
Well, you have a wonderful day and thank you so much for just
00:36:22
joining me.
00:36:22
I appreciate it.
00:36:23
You take care and I'm going to be in touch.
00:36:25
Speaker 1: Have a good day.
00:36:28
Speaker 2: I hope you enjoyed this episode of Cold Press
00:36:30
Conversations.
00:36:31
If you love this episode as much as I did, I need you to
00:36:35
head on over and subscribe so you never miss an episode.
00:36:38
This is Dr Jewel signing off to health and cognitive happiness.
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